Trust and transparency

HABORA Compliance

Legal documents, privacy, security, governance, artificial intelligence and platform-usage policies for HABORA.

28 documents available

Legal Documents

Terms, privacy, cookies and artificial intelligence governing the use of the platform.

In effect

HABORA Platform Terms of Use

Rules for accessing and using the HABORA platform, contracting, users, AI, responsibilities and electronic acceptance.

Version 1.0July 1, 2026
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In effect

Privacy and Personal Data Protection Policy – LGPD

How HABORA collects, uses, shares, protects, retains and deletes personal data, and the rights of data subjects under the LGPD.

Version 1.0July 1, 2026
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In effect

Cookies Policy

Use of cookies and similar technologies on public pages, login, checkout and authenticated areas of HABORA.

Version 1.0July 1, 2026
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In effect

Artificial Intelligence Policy

Guidelines for the responsible, transparent and safe use of HABORA's AI features, with human review.

Version 1.0July 1, 2026
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Data Protection and Security

Information security, data processing, retention and secure development.

In effect

Information Security Policy

Guidelines to protect the confidentiality, integrity, availability and traceability of HABORA's information.

Version 1.0July 1, 2026
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In effect

Personal Data Processing Policy – DPA

Rules for processing personal data and responsibilities among HABORA, Customers and users, including sub-processors.

Version 1.0July 1, 2026
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In effect

Data Retention, Backup and Deletion Policy

Rules for retention, storage, backup, versioning, recovery, anonymization and deletion of data.

Version 1.0July 1, 2026
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In effect

Secure Development Policy – Secure SDLC

Secure development guidelines that govern new features, fixes, integrations and the evolution of the platform.

Version 1.0July 1, 2026
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In effect

Vulnerability Management and Security Updates Policy

How vulnerabilities are identified, classified, prioritized, remediated, communicated and recorded.

Version 1.0July 1, 2026
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In effect

Information Classification Policy

Criteria for classifying HABORA's information, guiding access, protection, sharing and retention.

Version 1.0July 1, 2026
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Commercial and Contracting

Plans, payments, trials and rules for cancellation, upgrade and downgrade.

In effect

Plans, Subscriptions and Licensing Policy

Rules for plans, subscriptions, licensing, usage limits and commercial access to the HABORA platform.

Version 1.0July 1, 2026
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In effect

Payments, Billing and Delinquency Policy

Rules for billing, payments, recurring subscriptions, payment failures, delinquency and reactivation.

Version 1.0July 1, 2026
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In effect

Trials, Pilots and Promotional Codes Policy

Rules for free trials, pilots, promotional codes and investor, partner and courtesy access.

Version 1.0July 1, 2026
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In effect

Cancellation, Upgrade and Downgrade Policy

Rules for cancellations, plan changes, upgrade, downgrade, termination and account reactivation.

Version 1.0July 1, 2026
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Platform Operation

Alerts, acceptable use, access control, logs, APIs and document management.

In effect

Alerts and Communications Policy

Rules for alerts, notifications, emails, WhatsApp, and operational and commercial communications from HABORA.

Version 1.0July 1, 2026
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In effect

Acceptable Use Policy

Defines permitted and prohibited uses of the HABORA platform and the consequences of violations.

Version 1.0July 1, 2026
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In effect

User Management, Profiles and Access Control Policy

Rules for creating users, invitations, groups, profiles, permissions, links to properties and traceability.

Version 1.0July 1, 2026
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In effect

Logs and Audit Policy

Rules for recording, storing, querying, protecting and retaining the platform's audit logs.

Version 1.0July 1, 2026
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In effect

APIs and Integrations Policy

Rules for HABORA's APIs, webhooks, connectors and integrations with third-party systems, focused on security.

Version 1.0July 1, 2026
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In effect

Document Management Policy

Rules for creating, uploading, organizing, versioning, approving, deleting and retaining documents in HABORA.

Version 1.0July 1, 2026
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Governance and Compliance

Ethics, LGPD and whistleblowing channels, intellectual property, SLA, continuity and Trust Center.

In effect

SLA – Support and Availability Policy

General parameters for support, service, maintenance, availability and HABORA's response times.

Version 1.0July 1, 2026
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In effect

Business Continuity and Disaster Recovery Policy

Guidelines for operational continuity, disaster recovery and response to events that impact availability.

Version 1.0July 1, 2026
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In effect

Code of Ethics and Conduct

Ethical principles applicable to HABORA, employees, officers, partners, suppliers and users.

Version 1.0July 1, 2026
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In effect

Privacy Channel – LGPD

How HABORA's privacy channel works for requests related to the LGPD and data subject rights.

Version 1.0July 1, 2026
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In effect

Whistleblowing and Misconduct Reporting Channel

Receiving and handling reports, irregularities, ethical violations, fraud and policy breaches.

Version 1.0July 1, 2026
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In effect

Intellectual Property Policy

Intellectual property rules covering HABORA's content, technologies, trademarks and documents, and Customer data.

Version 1.0July 1, 2026
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In effect

Documentation Version History

Record of versions, dates, status and relevant changes to HABORA's policies and legal documents.

Version 1.0July 1, 2026
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In effect

HABORA Trust Center

Institutional trust showcase covering security, privacy, compliance, availability and official channels.

Version 1.0July 1, 2026
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